PRIVACY POLICY
With the aim of guaranteeing and protecting the privacy and confidentiality of the personal data of the Users of our web page and in order to protect their privacy and and privacy, we have drawn up, in accordance with current legislation, this Privacy Policy.
The following terms and in particular the duty of confidentiality shall be binding on all internal or external personnel who work or may work with us and who have access to the data work or could work with us and who have access to the data that you provide us with, either during the you provide us with, either while browsing our website, using our forms or during the forms or during
the contracting or provision of services.
We reserve the right to modify the content of this Privacy Policy in order to adapt it to new legislative Privacy Policy, with the aim of adapting it to new legislative or jurisprudential jurisprudence, as well as to the reports or opinions issued by the Spanish Data Protection Agency, the Article 29 Working Party or the European Data Protection Committee (EDPC).
In the event that we are going to use the personal data of Users, Customers or Prospective Customers in a manner different from that established in the Privacy Policy in force at the time of providing us with the data; or in the event that we are going to process them for purposes other than those indicated at the time you provide us with your data, we will make every effort to contact you as the data subject, to inform you and to obtain your consent again. Otherwise, we will not use the data for other purposes.
We advise Users, each time they access our website, review this text to make sure of the purposes and uses that we may make of your data.
This Privacy Policy shall form part of and be permanently linked to the provisions of our Legal Notice and our Cookies Policy. These texts are available to users on our website and we recommend that you read them. we advise you to read them.
We will at all times indicate the date of the last update of the Privacy Policy so that Users are aware of the effective content that applies to them and the date of the the date of the last revision.
This Privacy Policy is adapted to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGPD) and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (hereinafter LOPDGDD).
RESPONSIBLE FOR THE TREATMENT.
The person responsible for the processing of the data that is collected, processed and stored through this website and on the occasion of the services provided and contracted through it, is SIPTIZE, S.L. (hereinafter SIPTIZE) Spanish company registered in the Commercial Registry of Alicante, Volume 3578, Book 0, Folio 28, Section 8a, Sheet A-128434, Entry 1, with NIF B54608385 and with address at Avda de la Universidad s/n Building Quorum IV – 03202 Elche. Our email: info@siptize.com and telephone (+34) 966 261 122.
TRATAMIENTO DE DATOS.
The personal data requested, where appropriate, will consist of those that are essential to identify and respond to the request of the data owner, resolve issues raised and provide the contracted services, said data being collected for specific explicit and legitimate purposes and not said data being processed in a manner incompatible with the indicated purposes.
The data owner will be informed by SIPTIZE, before collecting their data, of the points established in this Privacy Policy, so that they can give express, precise and unequivocal consent for the processing of their data.
DATA SOURCE.
First, it is important for Users to keep in mind that when personal information is provided online (for example, via email or over the Internet), it can be collected and used by others. That is why SIPTIZE is not responsible if said information may be collected, stored and/or processed by an unauthorized third party, as it has adopted the security measures within its reach to prevent this
from happening.
The origin of the data that we process and store in SIPTIZE may come from different places:
Through our website we collect personal data from those Users who voluntarily decide to complete the mandatory fields that we have incorporated into each of the forms on our website.
With these forms, Users may make a query or provide us with a suggestion, request a quote for a specific service offered on our Website or receive, if expressly authorized, advertising and SIPTIZE newsletters. Through these forms, the Users Users provide us with their data and consent to its processing in accordance with the purposes indicated at the time of completing the form.
Users will be responsible for the veracity and authenticity of the data they provide us through our forms, and it is their obligation to keep it updated at all times to avoid errors on our part. Any false or inaccurate statement that occurs as a result of the information and data provided through said forms will be the responsibility of the User. Information may also come through the emails we receive at info@siptize.com, so we inform Users that the SIPTIZE email service provider is Google Ireland with address at Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Users should be informed that, if the user or potential client so desires, a meeting can be established that will take place via telephone. The User must provide their name and telephone number,
The purpose of the processing of all this data will be that indicated at the time of collection and detailed in the “Purposes of processing and conservation periods” section of this Privacy Policy.
LEGITIMATION FOR DATA PROCESSING.
The legal basis for the processing of User data will depend on the moment in which the personal data of the User, Client or Potential Client is collected or processed:
The legal basis for the processing of data collected through the contact form will be the express consent of the interested party (art. 6.1.a) RGPD). These requests do not imply any contractual relationship. By filling out the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
The legal basis for the processing of data collected through the “we will call you” form. “I’m interested” and “we’ll call you” is the express consent of the interested party (art. 6.1.a) RGPD).
These requests do not imply any contractual relationship. By filling out the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
The legal basis for the processing of data collected through the form for sending advertising bulletins (Newsletter) will be the express consent of the interested party (articles 6.1.a) RGPD. By filling out the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
PURPOSES OF PROCESSING AND DATA CONSERVATION PERIODS.
The purposes for which each of the treatments will be carried out by SIPTIZE are established in the different information clauses incorporated in each of the data collection methods -web forms, etc.-. However, we detail the above in full below, along with the data retention period, carried out by
SIPTIZE:
Contact form: To be able to contact the User to resolve the query, doubt or suggestion, as well as to contact you in relation to the interest expressed with respect to our organization or our services.
These data will be kept on the email provider’s server without a deletion period and as long as the affected party does not express their opposition. However, if the emails kept have to do with the provision of services, they will be kept for as long as obligations may arise from the contractual relationship. (5 years – article 1964 of the Civil Code).
“I’m interested” and “We’ll call you” form: To be able to contact the User to resolve the query, doubt or suggestion, as well as to contact you in relation to the interest expressed with respect to our organization or our services.
These data will be kept on the email provider’s server without a deletion period and as long as the affected party does not express their opposition. However, if the emails kept have to do with the provision of services, they will be kept for as long as obligations may arise from the contractual relationship. (5 years – article 1964 of the Code Civil).
Form for sending newsletters and advertising: These data will be used by SIPTIZE to provide you with information and contact you in relation to your expressed interest in receiving newsletters and advertising and to send you timely information about developments in technology, IP telephony, events and related topics. with our organization. These data will be kept without a deletion period and as long as the affected party does not express their opposition or withdraw their consent. Data collected through Cookies: Through the Cookies that we inform you about in our Cookies Policy, which we recommend you read, we collect data to personalize your experience and better serve your individual needs, improve our Website, allow share comments on social networks, etc.
These data will be kept in accordance with the provisions of our Cookies Policy to which we refer.
OBLIGATION TO PROVIDE THE REQUESTED DATA.
In order to optimally execute the services, Users must provide us with the information and personal data requested in our forms. If all the information requested and marked as mandatory is not provided, SIPTIZE will not be able to offer its services or send, where appropriate, the requested information and therefore the services in which the User is interested cannot be provided.
MINORS.
At SIPTIZE, we scrupulously comply with the requirements stipulated in the GDPR regarding data protection of minors, which is why we do not intentionally collect any information from minors under 14 years of age (article 7 LOPDGDD).
Furthermore, we inform Users that this Website and the request and purchase of our services are directed only to people over 18 years of age.
HOW WE PROTECT THE INFORMATION OF USERS, POTENTIAL CUSTOMERS OR
CUSTOMERS.
SIPTIZE implements physical, technical and organizational measures to maintain the security of personal data and seek to minimize the possibility of accidental or unlawful destruction, accidental loss, unauthorized use, alteration, unauthorized modification, disclosure and/or access, as well as any other illegal form of processing your data, in accordance with the provisions of article 32 of the RGPD.
In this sense, and taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the probability and severity risks that may affect the rights and freedoms of natural persons, appropriate measures have been established to guarantee the level of security appropriate to the existing risk.
In any case, SIPTIZE has implemented sufficient mechanisms to:
• Ensure the ongoing confidentiality, integrity, availability and resilience of treatment systems and services
• Restore availability and access to personal data quickly, in the event of a physical or technical incident.
• Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the security of the treatment.
• Pseudonymize and encrypt personal data, if applicable. Notwithstanding the above, as a User you acknowledge and accept that Internet security measures are not impregnable and that the networks used on the Internet are not 100% secure, so any communication sent by this means may be intercepted and/or modified by unauthorized persons, so as a User you must also exercise extreme caution.
NOTICE OF PERSONAL DATA BREACH OR SECURITY BREACHES.
The breach of personal data represents a breach of the security of SIPTIZE’s information systems that causes or may cause the destruction, alteration, loss, unauthorized disclosure or access, accidental or not, to the personal data transmitted, stored or processed related to it. with the provision of our services.
In the event that the personal data that we store and/or process in SIPTIZE are compromised in any way, we will promptly notify those affected, and in accordance with the provisions of article 33 of the RGPD.
COMMUNICATION OF DATA TO THIRD PARTIES.
The personal data that users or potential clients may have provided us through our website, or during the provision of services, will not be sold, transferred and/or exchanged with unauthorized third parties, except by legal obligation, or in the cases set out below in relation to international data transfers that we carry out from SIPTIZE.
On the other hand, Client data may be transferred to the Tax Administration and other Public Administration Bodies, if required to do so.
INTERNATIONAL DATA TRANSFERS.
At SIPTIZE we use MailChimp. This tool is property of The Rocket Science Group LLC, a company with registered office in the United States. Therefore, we inform you that if you give your consent when subscribing to our newsletters, the email address provided will be communicated to said service provider in terms of management and administration of email lists, giving rise to an
international transfer of data to the US. Now, through this document we inform our Users that MailChimp is a member of the Privacy Shield agreement (here) and states in its privacy policy that it complies with the aforementioned protection framework of the European Union and the United States.
For complaints or claims regarding data protection, we provide the following data:
The Rocket Science Group LLC
675 Ponce De Leon Ave NE, Suite 5000, Atlanta, Georgia 30308
Data Protection Officer:Meghan Farmer; dpo@mailchimp.com
Phone: (404) 806-5843
DATA PROTECTION RIGHTS.
Any person may exercise the rights of access, rectification, deletion, limitation of processing, the right to portability, not to be subject to automated processing, including the creation of profiles and the right to object to personal data held in any of the files for which SIPTIZE is responsible, requesting it by any means that leaves evidence of its sending and receipt, clearly expressing your wish and accompanying a photocopy of your ID and any documents necessary to prove your identity.
You must not forget to indicate the reasons that justify the exercise of the right. To do so, you may write to the email address administracion@siptize.com or to the address Avda de la Universidad s/n
Edificio Quorum IV – 03202 Elche
We have forms available to Users to exercise these rights, they can request them in our contact form.
What exactly can you request?
Right of access: You may request information about whether your personal data is being processed. Right to rectification: You may request rectification of the data, if it is incorrect, as well as its deletion.
Right to cancellation: You may request the cancellation of the data; and if there is any limitation, it will keep the data duly blocked, solely for the exercise or defense of claims.
Right to object: You may request that we stop processing the data in the manner stated, unless for legitimate reasons we must continue processing them, a circumstance that we will expressly state.
Right to request the limitation of your processing: You may request at any time that we limit the
processing of your data when any of the following cases occurs:
• When you dispute the accuracy of the data processed and for a period that allows SIPTIZE to verify its accuracy.
• When the processing of data is illegal under current legislation and the affected party chooses to restrict its use instead of deleting it.
• When the affected party requires your data for the establishment, exercise or defense of legal claims.
Right to data portability: So that, in the event that the data is processed automatically, it is returned or transferred to another company indicated by the User in a structured, automated and commonly used format.
Right to deletion: You may request the deletion of your personal data and SIPTIZE must delete it without undue delay when:
• The data are no longer necessary in relation to the purposes for which they were collected or processed.
• The affected party withdraws the consent on which the data processing is based, and there is no other legal basis for this.
• The affected person opposes the processing because the purpose of this treatment is direct marketing of services. The data has been processed illegally.
• The data must be deleted to comply with a legal obligation at community and/or national level.
In addition, Users have other rights, namely: Right to withdraw the consent given: The User can withdraw the consent given for the processing of personal data for a specific purpose, when they wish, they only have to contact us exercising this
right.
Right to complain to the Control Authority: Any User may contact the Control Authority if they consider that their data is being treated incorrectly. In the case of Spain, the control authority is the Spanish Data Protection Agency, address at C/ Jorge Juan, 6, 28001-Madrid and contact telephone
numbers: 901 100 099 / 91 266 35 17.
SOCIAL NETWORKS
SIPTIZE is present on Twitter, Facebook, LinkedIn, Google+ and YouTube without prejudice to the possibility of using others in the future.
That is why, through this Privacy Policy, SIPTIZE is recognized as responsible for the processing in relation to the data published by SIPTIZE on said platforms, as well as the data that Users send privately to SIPTIZE in order to be extracted -for example, communications to answer a query.
However, through the profiles, SIPTIZE does not share or communicate any personal information of the Users, “followers” of Twitter, Facebook, etc.
We take advantage of this Privacy Policy to inform Users that the SIPTIZE profile on the aforementioned social networks is open to the general public, without limiting access to other users, with the purpose that our brand, services, promotions, etc be seen by as many people as possible.
This is why, in the event that Users, followers of our profiles, send personal information on our wall, it will be their sole responsibility.
Anyone who does not wish to be a “follower” of SIPTIZE on the social networks in which it is present, simply has to stop following said profile by following the provisions of the Privacy Policies and Terms and Conditions of the social network in question.
The User data uploaded to our profiles will remain there from the moment the User gives their consent until they withdraw it, requesting it from the platform.
The treatment that SIPTIZE carries out within social networks will be, at most, that which the social network allows for corporate profiles. Therefore, you may inform, when the law does not prohibit it, your followers, and by any means permitted by the social network, about your activities, contests, contests, services, etc. as well as providing personalized customer service through the social network.
Any User may exercise their data protection rights by contacting us at the address and email address indicated in the section corresponding to them.
In no case will it extract data from social networks if it does not have the express consent of the user to do so.
We strongly recommend that Users read the Privacy Policies and Terms and Conditions of the social networks where we are present.
RECEPTION OF CURRICULUM VITAE.
SIPTIZE does not accept the receipt of Curriculum Vitae through the email provided on this Web page, nor if it is sent by Users through the forms available on the page, as it does not have any open selection process. Accordingly, any CV received by email, or by completing a form, will be deleted and deleted. Being able, however, to use the contact email address to inform the interested party of the deletion of the Curriculum.
CONDITIONS.
We strongly recommend that Users also visit the Legal Notice and Cookies Policy sections that regulate, among many other aspects, the use, disclaimers and limitations of liability that govern this website.
Last modified September 26, 2019
